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Shipping & Returns

Clear policy, no surprises

Everything you need to know before ordering.

Shipping

  • Orders are currently shipped within the United States only.
  • Orders are normally processed within 1 to 3 business days.
  • Available shipping methods, estimated delivery times, and prices are shown during Square checkout.
  • Please verify your shipping address before submitting an order.
  • Order changes or cancellations can only be requested before shipment and are not guaranteed.

Returns

  • Unopened and unused products may be eligible for return within 14 days of delivery after contacting support.
  • Opened skincare products are not returnable unless the item arrived damaged, defective, or incorrect.
  • Damaged, defective, or incorrect orders should be reported within 7 days of delivery with the order details and photographs.
  • Original shipping charges are nonrefundable unless the order was damaged, defective, or incorrect.
  • Return requests are reviewed individually and approval is not guaranteed.